Gambling should be an enjoyable leisure activity, but without control it can lead to addiction and serious consequences. It is essential to keep your gambling habits in check to avoid negative impacts on your life.
Our commitment to responsible gambling
At Nationalcasinoapp.com, we view gambling as entertainment, not as a source of income. We are committed to providing a safe and controlled environment and continuously support players in maintaining balanced gambling behaviour.
Strategies for responsible gambling
We recommend the following practices to help you gamble responsibly:
- Play for entertainment purposes only.
- Set clear financial and time limits.
- Only gamble with money you can afford to lose.
- Do not chase losses.
- Do not gamble under the influence of alcohol or drugs.
Gambling control tools
Nationalcasinoapp.com provides tools in the user profile to monitor gambling time and stakes in euros. If needed, you can request a temporary or permanent account suspension through our support team.
Self-exclusion programme
If responsible gambling becomes difficult, we offer a self-exclusion programme. This voluntary measure blocks access to our services for a minimum of six months or longer, depending on your choice.
Activation and implementation
The restrictions take effect once confirmed by our support team. If this does not happen, please contact us immediately for clarification.
Protection of minors
Nationalcasinoapp.com strictly prohibits gambling by minors. We advise responsible players to monitor shared devices to prevent unauthorised access.
Support resources
The following Austrian organisations offer support for gambling addiction:
- GambleAware – Provides information and support for safer gambling.
- GamCare – Offers support for individuals dealing with gambling addiction and its effects.
- National Gambling Helpline – Confidential support and advice available 24/7 for anyone affected by gambling.
We encourage anyone affected to make use of these support services. You can also find useful links in the footer of our website for quick access.